Shipping policy
Shipping Policy
At Soie Amour, every arrangement is thoughtfully handcrafted and made to order with the utmost attention to detail. Because each piece is individually created, our standard processing time is approximately 7 business days before shipment.
While we strive to fulfill and ship all orders within this timeframe, certain custom pieces or periods of high demand may require additional production time. Our commitment is to never compromise on quality, and we appreciate your patience as we carefully create each arrangement.
Once your order has been completed and shipped, you will receive a shipping confirmation along with tracking information.
Processing Time
- Standard processing time: 7 business days
- Custom or large-scale orders may require additional time
- Processing times may be extended during holidays, promotions, or periods of high demand
Shipping
- Shipping times vary based on destination and carrier.
- Once an order has been shipped, Soie Amour is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.
Our Promise
Every Soie Amour arrangement is designed to bring lasting beauty to your space. We appreciate your patience and understanding as our team carefully handcrafts each piece to meet our quality standards.
If you have any questions regarding your order, please contact us at stephanie@soieamour.com